Additional change in email and phone number quantity limit

What will change?
The number of emails and phone numbers a user can add to a person object will be limited to 50 records each. A user can add a maximum of 50 emails and a maximum of 50 phone numbers per person.

When a person object has reached 50 emails or 50 phone numbers, the UI will no longer show the “+ add more” button for this person. If a 3rd party developer sends more than 50 emails or phone numbers, they will receive an API error. This API error should help to prevent data loss for the customer.

Why?
This change comes in addition to the change announced on May 7th as 3rd party developers can still unknowingly abuse the API - for example, adding thousands of emails and/or phone numbers into one person. This happens regularly a few times per month and it adds a lot of real-time processing demands to our servers, causing slow webapp performance for all the companies that share the same server.

Published on May 17, 2019