New limit for importing emails and phone numbers

What will change?
The number of emails and phone numbers a user can add to a “person” type object will be limited to 150 records each. A user can add a maximum of 150 emails and a maximum of 150 phone numbers per person.

When a person object has reached 150 emails, their UI will no longer show the “+ add more” button. If a 3rd party developer sends more than 150 emails, they will receive an API error. This API error should help to prevent data loss for the customer.

Why?
3rd party developers can unknowingly abuse the API - for example, adding thousands of emails and/or phone numbers into one person happens regularly a few times per month. They usually clean up after themselves, but this still adds a lot of real-time processing demands to our servers.

Who is affected?
The most obvious will be companies who already have too many emails or phone numbers per person, as they will no longer be able to add any more emails or phone numbers to their “person” type objects.

Published on May 7, 2019