Removal of follower_count updates in Webhooks

What is changing?

The following types of Webhooks will no longer be triggered when a follower is added or removed:

• updated.deal
• updated.person
• updated.organization
• updated.product

Previously, when a follower was added or removed, a webhook was triggered with new update_time and follower_count values for the entity.

Why is it changing?

The logic that handles follower_count was built on an old technological platform that is not reliable enough, which resulted in webhooks not triggering and follower_count values being incorrect. We’re doing this change to enable moving to a more reliable platform.

Who is affected?

Anyone who relies on active Webhooks that are triggered when a follower is added or removed from the previous 4 Webhooks.

Published on December 6, 2021