UPDATE: In order to support the use cases where a deal has a larger amount of notes, we are updating the announced new notes per deal limit to 100.

We are introducing a new limit to the size of notes and the allowed number of notes per deal as a proactive measure aimed at safeguarding our system from potential misuse and excessive load.

What is changing?

1. Limit on note size

From November 15, 2023, notes will have a maximum size limit of 100 kB. Adding new notes and/or updating existing ones over the 100 kB limit will fail with a 400 error code for these endpoints:

• POST /notes
• PUT /notes/{id}

Please note that all existing notes exceeding the 100 kB limit will remain usable, but cannot be edited, unless they meet the size requirement.

Here's an example of the 400 error response:

{
  "success": false,
  "error": "Note content size cannot be more than 100 kB.",
  "error_info": "Please check developers.pipedrive.com for more information about Pipedrive API.",
  "data": null,
  "additional_data": null
}

2. Limit on notes per deal

Similarly, from November 15, 2023, the maximum number of notes per deal will be 100. If the limit is exceeded for a specific deal, attempting to add new and/or update existing notes to be associated with the deal via the following endpoints will fail:

• POST /notes
• PUT /notes/{id}

Here's an example of the 400 error response:

{
  "success": false,
  "error": "The limit of 50 notes per deal has been reached.",
  "error_info": "Please check developers.pipedrive.com for more information about Pipedrive API.",
  "data": null,
  "additional_data": null
}

Why is it changing?

We are introducing the two new note-related limits in an effort to ensure the optimal performance and security of our system. We believe the 100 kB limit is generous enough to cover various use cases for notes while also protecting our system from potential misuse.

If you have any questions or comments, let us know in the Developers' Community.